1.A package which has a secondary
usefulness after its contents have been consumed, is called-
(1) Dual use
Package
(2) Bulk
Package
(3)
Both (1) &
(2)
(4) Consumer Package
(4) Consumer Package
2. Bank Marketing means-
(1) Selling
of
banks
(2) Buying of banks
(3)
Merger of banks
(4) Selling
bank’s products and services
(5)
Selling various items in banks
3.Proper pricing is needed for-
(1) Extra
charges for extra services
(2)
Levy of VAT
(3) Good customer service
(4) Putting
burden on the customer
(5)
Service with extra facilities
4. A lead means-
(1) A Bank’s
marketing staff
(2) A
Religious leader
(3) Bank’s chairman
(4) Target customer
(5) Leash
tied to a dog
5. A good salesman should be-
(1)
Aggressive
(2)
Pushy
(3) Fierce
(4)
Polite, but firm
(5) Talkative
(5) Talkative
6.Relationship Selling means-
(1)
Preparing a list of relatives
(2)
Cross-selling
(3) Selling
to relatives
(4) Selling
to strangers
(5)
Telemarketing
7. Digital Banking means-
(1) Banking
with calculations
(2)
Banking with digital instruments
(3) Internet
Banking and Tele banking
(4) Export
finance
(5) None of these
8. Home Loans are granted to-
(1)
Individuals
(2)
Institutions
(3) Builders
(4) All of these
(5)
None of these
9. Credit Cards are used for-
(1) Cash
withdrawals
(2) Purchase of air tickets
(3) Purchase of consumable items from retail outlets
(3) Purchase of consumable items from retail outlets
(4) All of
these
(5) None of these
10.The ATMs are-
(1) Branches
of banks
(2) Manned counters of banks
(3) Unmanned
cash dispensers
(4) All of these
(4) All of these
(5) None of these
Answers
1-1
2-4
3-3
4-4
5-4
6-3
6-3
7-3
8-1
9-4
10-3
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