1. Relationship
Selling means-
(1) Preparing a list of
relatives
(2) Cross-selling
(2) Cross-selling
(3) Selling to
relatives
(4) Selling to strangers
(4) Selling to strangers
(5) Telemarketing
2. A
lead is useful for-
(1) A marketing
staff
(2) A team leader
(2) A team leader
(3) Bank’s Chairman
(4) An industry making lead
products
(5) Not useful, as it is
poisonous
(1) For extra service charges
(2) For levy of VAT
(3) For good customer service
(4) For effective
selling
(5) There is no need for Market
Research
4. Marketing
and Selling are-
(1) Not required if profit is
high
(2) Not required if sales are
high
(3) Not required in monopolistic
conditions
(4) All of the
above
(5) None of these
(5) None of these
5. 4P’s
of Marketing means-
(1) Primary Marketing techniques
(2) Person, Place, Product and
Promotion
(3) Promoting Authority
(4) Purpose, Place, Passion, and
Product
(5) None of these
6. Market
Segmentation means-
(1) Dividing the market into
various groups
(2) Segmenting by
age
(3) Segmenting by tastes
(3) Segmenting by tastes
(4) Segmenting
geographically
(5) All of the above
(5) All of the above
7. Digital
Marketing means- (find the correct option)
(1) Selling with calculators
(2) Marketing of digital
instruments
(3) Marketing through Internet
and Telephones
(4) Export finance
(5) None of these
(5) None of these
8. Customer
Database means-
(1) Customers
biodata
(2) Customers Loyalty
(2) Customers Loyalty
(3) Customers’ loan
details
(4) Information on customers’
needs
(5) None of these
9. Bank Marketing is
necessary due to-
(1)
Globalization
(2) Recession
(3) Merger of banks
(2) Recession
(3) Merger of banks
(4) Shortage of resources
(5) Selling various different
items in banks
10. Marketing
Plans are used for-
(1) Doing Research by Marketing
students
(2)Planning Departments
(3) Purchase of consumable items
from retail outlets
(4) All of the
above
(5) None of these
(5) None of these
Answers
Q.No
|
ANS
|
Q.No
|
ANS
|
1
|
2
|
6
|
5
|
2
|
1
|
7
|
3
|
3
|
3
|
8
|
4
|
4
|
5
|
9
|
5
|
5
|
2
|
10
|
5
|
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